Payments & Postage Information 

• Q. Do I need a PayPal account to buy from Web Scents ?
• Q. Will my Credit Card details be safe ?
• Q. How quickly will my perfume / aftershave be delivered ?
• Q. How much will Postage and Packing cost ?
• Q. How much will Postage cost to the European Union (EU) ?
• Q. I live outside the UK can I still order from Web Scents ?

Q. Do I need a PayPal account to buy from Web Scents ?

No, a PayPal account is not required to order on-line, we simply use PayPal to securely process Debit and Credit Cards on-line. Ofcourse, if you do have a PayPal account, you can also use that to buy from us too.

At Web Scents, we elected to use PayPal to process credit and debit card payments on our behalf. As a World leader in on-line credit card processing we felt it was the most secure way to process payments and protect our customers. The on-line ordering system is easy as 1-2-3.

Q. Will my Credit Card details be safe ?

None of our customers have reported fraudulent use of a credit or debit card as a result of orders made with us. We are so confident about the transaction security we offer on our site that we back every purchase with a security guarantee.

1. The PayPal secure server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
2. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00.
3. If your bank or card issuer holds you liable, www.webscents.co.uk will cover your liability up to £25.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at www.webscents.co.uk while using the PayPal secure server.

A Few Important Notes: this guarantee only applies to credit or debit card purchases made using Web Scents PayPal secure server. This guarantee covers a maximum liability of £25.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.

Q. How quickly will my perfume / aftershave be delivered ?

We use Royal Mail to deliver all our items, they are business packaged and posted the next working day. We can not guarantee delivery dates, but delivery normally takes 3-5 working days. If you need an item shipping quickly then please contact us and we will do our best to get the item to you as soon as possible. Note: For next day / over night delivery additional charges may apply.

Q. How much will Postage and Packing cost ?

All deliveries are via Royal Mail and are business packaged, UK delivery charges are as follows:

For all UK Perfume Orders, Postage and Packaging is FREE!! 

Please Note: This offer is only available to UK residents for UK delivery.

Q. How much will Postage cost to the European Union (EU) ?

All deliveries are via Royal Mail and are business packaged, there is an additional charge for Airmail of £1.99 GBP:

Q. I live outside the UK can I still order from Web Scents ?

Yes, we can deliver items through the European Union (EU), infact we deliver discount perfume and fragrances to all the countries listed below: